SHIPPING
FAST DELIVERY AUSTRALIA-WIDE
Flat rate: $14.95
- Estimated Delivery (after dispatch): Most orders arrive within 2–5 business days.
- Special Deliveries (P.O. Boxes, Parcel Lockers, Parcel Collect, etc.): Delivery may take 7–15 business days.
- Work Boots & PPE Orders: Delivery may take 7–15 business days.
- Delivery times may vary due to stock availability, remote areas, weather, or other unforeseen circumstances.
- Deliveries are made on business days only (no weekends or public holidays).
- Garments requiring decoration will incur different delivery costs based on weight, which will be communicated during quoting.
Important:
- All deliveries require a signature on arrival. For security reasons, parcels will not be left unattended unless specifically requested.
- If no one is available, your order will be redirected to the nearest post office or depot.
- Return-to-sender fee: If an order is returned due to non-collection or failed delivery, a $12 fee will apply (charged by couriers).
RETURNS
Please Note:
- NO RETURNS on clearance items or special-order items.
Change of Mind / Not Suitable
- Returns accepted within 14 days of receipt.
- Goods must be unused, in original packaging, with all tags, manuals, and materials intact. Damaged packaging will not be accepted.
- A copy of the invoice or proof of purchase must be included.
- Resupply due to customer error (wrong size/colour, change of mind, etc.) will incur postage costs.
- Please call or email to obtain a Returns Authorization Number (RAN) before sending items back. Issue of a RAN is at Hubworkwear’s discretion.
- Return postage is the responsibility of the customer.
- Refunds will be processed via the original payment method (or at our discretion), excluding the original delivery charge.
- In case of refund, the delivery cost ($14.95) will be deducted, even if the purchase qualified for free delivery.
- All approved returns must be sent back within 2 weeks of approval, otherwise they may be rejected.
Faulty Goods
- Please contact us to discuss the fault and confirm warranty terms.
- If approved, return postage is the customer’s responsibility.
- Depending on the fault, we will arrange a repair, exchange, or store credit (excluding postage).
- Proof of purchase is required.
Note:
Our goods come with guarantees under the Australian Consumer Law that cannot be excluded.
RETURN ADDRESS
Hubworkwear
Unit 2, 15 Comserv Loop
Ellenbrook, WA, 6069
📞 0435 153 423
🌐 https://darkslateblue-swallow-400411.hostingersite.com/
